Hasibuan, Agnes Theresia (2023) Penerapan e-ticketing pada pelabuhan roro air putih - sei selari. Diploma thesis, Politeknik Negeri Bengkalis.
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Abstract
This final project research aims to find out how e-ticketing is implemented from the management aspect at roro ports, to find out the impact of not having passengers recorded in implementing e-ticketing at roro ports, and to find out how efforts are being made so that roro port passengers are recorded in the manifest on implementation of e-ticketing. The formulation of the problem is how to implement e- ticketing from the management aspect at roro ports, what are the impacts of not having passengers recorded on e-ticketing implementation and how are efforts to ensure that roro port passengers are recorded in the manifest on e-ticketing implementation. The place of this research is at the Roro Airputih – Sei Seri crossing port which was carried out from February 2023 to August 2023. The research method used is a qualitative method, in this case the author collects data using collection methods including observation, interviews, and documentation, with direct observation to the field, namely at the Roro Bengkalis port, interviews with users, managers, and also with parties claiming insurance and direct documentation of e- ticketing input officers. The results of the study are that there are no recorded passengers in a vehicle which causes passengers or service users not to be recorded on the manifest so that it is difficult to claim insurance in the event of an accident or other incident against passengers in the implementation of e-ticketing at Roro Air Putih port - Sei Selari.
| Item Type: | Thesis (Diploma) | ||||||||
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| Uncontrolled Keywords: | E-ticketing, Implementation, Roro Bengkalis, Effort | ||||||||
| Subjects: | 900 RUMPUN ILMU LAINNYA | ||||||||
| Divisions: | Jurusan Kemaritiman > Diploma Tiga Ketatalaksanaan Pelayaran Niaga > Diploma Tiga Ketatalaksanaan Pelayaran Niaga > TUGAS AKHIR | ||||||||
| Depositing User: | D3 KPN D3 KPN | ||||||||
| Date Deposited: | 31 Aug 2023 21:05 | ||||||||
| Last Modified: | 31 Aug 2023 21:05 | ||||||||
| URI: | http://eprints.polbeng.ac.id/id/eprint/10270 |
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