Andriyani, Roza (2022) Analysis on the Effect of Service Quality and Hedonic Shopping Motives Toward Online Impulse Buying on Students in Bengkalis Sub District. Undergraduate thesis, Politeknik Negeri Bengkalis.
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Abstract
This study aims to determine the effect of service quality and hedonic shopping motives on online impulse shopping behavior. This study uses qualitative and quantitative methods, namely to explain the relationship between two variables with the objectives: 1) To determine the effect of service quality on online impulsive shopping behavior, 2) To determine the effect of hedonic shopping motives on online impulsive shopping, 3) To determine the effect of service quality and hedonic on online impulsive buying. In this study, the researcher used a non-probability sampling technique, where only those who had bought a product or goods from an online store. The data obtained through the distribution of questionnaires to 120 respondents. The analysis used in this research is simple regression analysis and uses the t hypothesis test. The results obtained: 1) There is a positive and significant effect of Service Quality (X1) partially on Online Impulsive Buying decisions on Students in Bengkalis Sub-District who are influenced by 54%. 2) There is a positive and significant effect of Hedonic Shopping Motives (X2) partially on Online Impulsive Buying decisions on Students in Bengkalis Sub District who are influenced by 39,8%. 3) There is a positive and significant effect of Service Quality (X1), and Hedonic Shopping Motives (X2) simultaneously on online Impulse Buying (Y) are influenced by 27.8%. Based on the results of the research above, theresearcher concludes that service quality and hedonic shopping motives are one of the considerations in the marketing aspect.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Uncontrolled Keywords: | Online Shopping, Service Quality, Hedonic Shopping Motives, Online Impulse Buying | ||||||||
| Subjects: | 550 ILMU EKONOMI > 570 ILMU MANAJEMEN > 571 Manajemen 550 ILMU EKONOMI > 570 ILMU MANAJEMEN > 579 Bidang Manajemen Yang Belum Tercantum |
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| Divisions: | Jurusan Administrasi Bisnis > Sarjana Terapan Administrasi Bisnis Internasional > TUGAS AKHIR | ||||||||
| Depositing User: | Adminitrasi Bisnis Internasional A | ||||||||
| Date Deposited: | 24 Aug 2022 11:13 | ||||||||
| Last Modified: | 24 Aug 2022 11:13 | ||||||||
| URI: | http://eprints.polbeng.ac.id/id/eprint/4796 |
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