Febrianti, Triska (2024) Pengaruh Kualitas Sistem, Kualitas Informasi, Kualitas Layanan, Dan Persepsi Manfaat Terhadap Kepuasan Pengguna Aplikasi SIPD (Studi Kasus Pada SKPD Kabupaten Bengkalis). Undergraduate thesis, Politeknik Negeri Bengkalis.
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Abstract
This study aims to determine the effect of system quality, information quality, service quality, and perceived benefits on user satisfaction of the Regional Government Information System (SIPD) application in Bengkalis Regency. A sample of 58 respondents from 29 Regional Work Units (SKPD) who were directly involved with the SIPD application was collected using purposive sampling. Research using quantitative methods. The data collection technique used a questionnaire method with a Likert scale and was analysed using multiple linear regression. The results showed that system quality and information quality have no effect on user satisfaction while service quality and perceived benefits affect user satisfaction with the SIPD application.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Uncontrolled Keywords: | System Quality, Information Quality, Service Quality, Perceived Usefulness and User Satisfaction | ||||||||
| Subjects: | 550 ILMU EKONOMI > 570 ILMU MANAJEMEN > 577 Manajemen Informatika | ||||||||
| Divisions: | Jurusan Administrasi Bisnis > Sarjana Terapan Akuntansi Keuangan Publik > TUGAS AKHIR | ||||||||
| Depositing User: | Akuntansi Keuangan Publik A 2024 | ||||||||
| Date Deposited: | 08 Aug 2024 04:37 | ||||||||
| Last Modified: | 08 Aug 2024 04:37 | ||||||||
| URI: | http://eprints.polbeng.ac.id/id/eprint/12854 |
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