Optimalisasi Proses Loading Cpo Ke Kapal Di Pt. Apical Dumai Dalam Mengurangi Keterlambatan Pengiriman.

This final project discusses the optimization of the CPO loading process onto ships at PT. Apical Dumai in reducing shipping delays. The problems discussed in this proposal aim to determine the factors that cause delays in the CPO loading process at PT. Apical Dumai, the impact of these delays on the company, and optimization efforts that can be made to speed up the loading process. This research was conducted from February to July 2025 at PT. Apical Dumai, with qualitative techniques that were carried out descriptively. The methods used to obtain information included observation, interviews, and documentation. The results of the study indicate that the factors that cause delays in the CPO loading process at PT. Apical Dumai are limited dock capacity, obstacles to complete ship documents, SOPs that are not relevant to current conditions, potentially problematic loading equipment, long administrative and customs processes that can cause delays in the loading process. These factors have a detrimental impact on the company, namely increased demurrage fines for the company which can be financially detrimental, in addition, delays can also reduce purchases and the company's reputation becomes bad. Therefore, it is necessary to optimize PT. Apical aims to improve efficiency during the CPO loading process, including adding docks and parallel pump lines, expediting document clearance, conducting regular training, integrating customs systems to expedite the permit process, and improving loading time management to avoid demurrage costs. This research is expected to contribute to increasing the effectiveness of the loading process within the company